Privacy Policy - Handy Rubbish UK

At Handy Rubbish UK, we are committed to safeguarding the privacy of our customers and ensuring that their personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services.

1. Introduction

Our privacy practices are designed to comply with relevant data protection laws, including the General Data Protection Regulation (GDPR). We value your trust and strive to be transparent about our data handling processes.

2. Information We Collect

We may collect various types of information to provide and enhance our services to you:

Personal Information: Name, address, email address, phone number.
Service Information: Details about the rubbish collection services you request.
Payment Information: Credit card details or other payment method information.
Usage Data: Information on how you interact with our website and services.

3. How We Use Your Information

We utilize your data to:

Provide and manage our rubbish collection services.
Process payments and handle billing.
Improve our services based on your feedback and usage patterns.
Communicate with you regarding updates, promotions, and important information.
Ensure compliance with legal obligations.

4. Data Sharing and Disclosure

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

Service Providers: Trusted partners who assist in providing our services.
Legal Compliance: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

Protecting your data is paramount. We implement robust security measures, including encryption, secure servers, and access controls, to safeguard your personal information from unauthorized access, alteration, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we take steps to securely delete or anonymize it.

7. Your Rights

Under data protection laws, you have the right to:

Access: Request a copy of your personal data.
Rectification: Request corrections to any inaccurate or incomplete data.
Erasure: Request the deletion of your personal data.
Restriction of Processing: Limit how we use your data.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to our processing of your data for certain purposes.

To exercise these rights, please contact us through the designated channels provided on our website.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and understand how our services are used. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review the policy regularly to stay informed about how we handle your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries outside of the United Kingdom. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

13. Compliance with Laws

We adhere to all relevant data protection laws and regulations, ensuring that our data processing activities comply with legal standards and ethical practices.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and ensuring compliance with data protection laws. The DPO can be contacted through the official channels provided on our website.

15. Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

16. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please reach out to us through the communication channels listed on our website.